FAQs

How does Keystone perform Neuropsychological Evaluations?

The neuropsychological evaluation process is a 3-4 month process following this timelines:

*4-6 week waitlist for an intake appointment

* 50-minute virtual intake appointment

* 1or 2 3-hour long, in-person evaluation sessions

* 8-10 week results drafting

* 50-minute virtual feedback session

NOTE: This timeline functions under ideal circumstances. Unforeseen circumstances like delays, insurance denials, etc can cause the above timeline to be stretched.

My insurance claims have denied for evaluations, what does this mean for my results?

Though not ideal, we will not release the results of any evaluation performed by our office without full payment of services by the insurance provider or patient. We are unable to perform the services we offer in an effective way without the financial resources necessary to run our practice. Our billing team works tirelessly with each of our credentialed insurance providers to process, reprocess and ensure all patient claims are paid in full.

I’ve never talked to anyone. I’m used to handling things on my own. Aren’t people who go to therapy weak?

Not at all. People who ask for help know when they need it and have the courage to reach out. Everyone needs help now and then. In our work together, I’ll help you explore and identify your strengths and how to implement them to reduce the influence of the problems you are facing.

What’s the difference between talking to you or my best friend or family?

The difference is between someone who can do something, and someone who has the training and experience to do that same thing professionally. A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, counseling is completely confidential. You won’t have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, and you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.

Why shouldn’t I just take medication?

Medication can be effective but it alone cannot solve all issues. Sometimes medication is needed in conjunction with counseling. Our work together is designed to explore and unpack the problems you are experiencing and expand on your strengths that can help you accomplish your personal goals.

How does it work? What do I have to do in sessions?

Because each person has different issues and goals for counseling, it will be different depending on the individual. I tailor my therapeutic approach to your specific needs.

How long will it take?

Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.

I want to get the most out of therapy. What can I do to help?

I am so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.