Privacy Policy
Last updated: April 23, 2024.
BY VISITING keystonepsyd.com, YOU ARE CONSENTING TO OUR PRIVACY POLICY.
This privacy notice discloses the privacy practices for Keystone Psychological Services, LLC. This privacy notice addresses what information is collected, who the information is shared with, and how it is secured.
The terms “we,” “us,” and “our” refers to Keystone Psychological Services, LLC. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
Do we use cookies?
Yes, Keystone Psychological Services, LLC uses cookies to store or access information. If you don’t want cookies used on this website, you can change it within your web browser, however this could affect certain features.
What data do we collect?
Keystone Psychological Services, LLC collects the following data:
Personal Identification Information such as name, email address, physical address, phone number, and insurance information for scheduling purposes.
keystonepsyd.com automatically collects certain data when you visit the website. This information does not reveal your specific identity but could include device and usage information, such as your IP address, operating system, language preferences, country, location, and device name. This information is needed for security, analytics, and reporting purposes.
How do we collect your information?
When you visit keystonepsyd.com, the website will use cookies to store items in your shopping cart, optimize the website for a customized user experience.
If you schedule an appointment with Keystone Psychological Services, LLC, your name, email, and phone number will be collected. Your name, email address, and phone number may be used to contact you after your call with follow-up information.
If you become a client, Keystone Psychological Services, LLC will collect your name, email, address, and phone number and use them to provide services to you. You will also be requested to sign up for the secured client portal so that any communications that are provided are sent and protected. If you retain or purchase from Keystone Psychological Services, LLC, you have the option to pay online through SimplePractice. Any information you provide during the checkout process is not stored on our website but provided to SimplePractice, who completes the purchase transaction. You agree that you gave this information voluntarily for the contents that you received. By using this website, you agree not to hold Keystone Psychological Services, LLC responsible for any security breach and for any unauthorized use of your personal information by third parties.
How will we use your data?
Your data will be used for a variety of business purposes identified below:
Account creation
Send information including, but not limited to, scheduling appointments, insurance inquiries, or billing.
We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties. In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Our emails provide users the opportunity to opt out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.
Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the e-mail. Users will still receive important email information regarding their care and services.
Purchases. Your information can be used when you purchase, return, or exchange an item from this website.
Targeted advertising. Keystone Psychological Services, LLC may use your information to show content that interests you or is near your location.
Feedback. Keystone Psychological Services, LLC is always looking to improve, and may use your information to ask for feedback.
To enforce the terms and conditions and other policies for business, legal, or contractual reasons.
Respond to legal requests. If Keystone Psychological Services, LLC receives a legal request, your data may have to be inspected.
Deliver products or services. Your data may be used to deliver any products or services you request.
Respond to inquiries. Your data may be used if you use the contact forms on the website.
Other business purposes. Your information may be used for data analysis, determining the effectiveness of promotional campaigns, and evaluating and improving services, products, and marketing. Your personal information will not be used without your consent.
Will your information be shared?
Your data may be shared with your consent, to perform a contract, or legal obligations to comply with applicable law, government requests, court orders, or a legal process.
Your data may be shared to investigate, prevent, or take action regarding violations of our policy, fraud, illegal activities, or litigation purposes of which we are a part.
Your information may be shared with the vendors, consultants, and third-party service providers, contractors, or agents who perform services for Keystone Psychological Services, LLC or on behalf of Keystone Psychological Services, LLC [examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts].
If you share information from keystonepsyd.com on any social media medium, you are voluntarily disclosing your personal information. It becomes public information and can be collected and used by others. keystonepsyd.com does not have control over this collection and takes no responsibility for the use, storage or dissemination of such publicly-disclosed personal information by you.
How long will you store my information?
Your information is stored for as long as necessary as set out in the privacy policy unless otherwise required or permitted by law (tax, accounting, legal obligations).
Securing your information
Keystone Psychological Services, LLC will not trade, share, or sell your information to any other company without giving you express notification, except for certain third parties who assist Keystone Psychological Services, LLC in providing services to you, as listed above. These third parties agree to keep your information private. Keystone Psychological Services, LLC will release your information as required by law and if necessary to protect Keystone Psychological Services, LLC’s legal rights and/or to comply with a judicial proceeding or court order, to prevent threats to others or illegal activities, or to prevent abuse of this website.
GDPR (General Data Protection Regulation) rights
If you are a resident in the European Economic Area, you are entitled to the following rights:
Know what data has been collected about you and how it has been processed
Object to the transfer of your personal data from one electronic processing system into another
Make changes to inaccurate information
Withdraw consent after you have given your personal data
Ask for your personal data to be deleted
Informed in clear and plain language if you are asked for the consent of your personal data
If you believe Keystone Psychological Services, LLC is unlawfully using your information, you have the right to complain to your local data protection supervisory authority. You can contact them at: https://edpb.europa.eu/about-edpb/board/members_en.
Privacy Rights
If you have an account with Keystone Psychological Services, LLC, you can delete your account within your account login OR you can email hello@keystonepsyd.com and Keystone Psychological Services, LLC will delete your account. Some information may be retained for fraud, legal investigations, enforcement terms and conditions, or troubleshooting.
Children’s Online Privacy Protection Act
This website is not directed at children and does not collect information from persons under the age of 13. If your child submitted personal identifiable information to Keystone Psychological Services, LLC, please email hello@keystonepsyd.com, and that information will be deleted.
California resident’s privacy rights
California Civil Code Section 1798.83 permits users who are California residents to request and obtain information about categories of personal information Keystone Psychological Services, LLC discloses to 3rd parties for direct marketing purposes and the names and addresses of all 3rd parties Keystone Psychological Services, LLC shared in the immediately preceding calendar year. If you are a California resident and would like to make this request, use the information below to contact Keystone Psychological Services, LLC.
Children under 18 years of age may request removal of content or information posted on keystonepsyd.com. To request removal, use the information below to contact Keystone Psychological Services, LLC and provide a statement that you reside in California.
Changes to the privacy policy
The privacy policy can be changed at any time. The updated version will have a “Revised” date and is effective on the “Revised” date.
Who to contact about this privacy policy
If you have questions or comments, you can email hello@keystonepsyd.com.